Global Capability Centers

At Concinnity, we help clients unlock global talent and operational scale through purpose-built Global Capability Centers (GCCs).

Global Capability Centers (GCCs)

Strategy & Executive Charter

We help C suite leaders articulate the strategic intent (cost efficiency, talent access, speed to market or global resilience) of their Workforce Globalization options. We help them compare a GCC with strategic outsourcing to vendors on various decision points. We define long-term value realization metrics of GCC and chart a desired evolutionary path (product hub, innovation unit or global service backbone).

Based on the agreed intent and evolutionary path, we build high level business case for the executive sponsorship and charter.

Location, Talent & Operating Model

We help articulate the Location Strategy for a GCC evaluating talent depth, skill availability, cost structures, language capabilities, time zone synergies, regulatory environment and ease of doing business. We evaluate leadership depth, domain expertise and career pathways to drive retention and articulate investments in culture building, global collaboration, and mobility programs to make the GCC feel like an extension of HQ. We evaluate Ownership and Operating Models - captive, hybrid, or partner-managed - and recommend the most optimal model.

Sourcing Strategy

We recommend the right Sourcing Strategy for the GCC, guided by the Strategic Intent, Location & Talent Strategy and the chosen Operating/Ownership Model. We assist in shortlisting a list of potential partners to source various aspects of the GCC solution - including Legal, Office Space, Talent and Key Management Personnel.

We offer ProcureX™ for GGCs - our solution to define Terms Sheet, RFX and Evaluation Criteria and managing the competitive selection of GCC partners and providers leading to contracts.

Strategy is just the Starting Line

At Concinnity, strategy is just the starting line. We roll up our sleeves and support the execution—translating GCC strategies into measurable results with speed, discipline, and accountability. From GCC consulting to fully managed GCC solutions like GlobalX™ and ProcureX™ , we embed with our clients to drive change from within—ensuring every initiative moves beyond PowerPoint into performance.